Icons Oman proudly recognizes Mohammed Saleh Al Zadjali as one of the Top 100 Leaders, honoring his exceptional contributions to banking operations, process reengineering, and organizational transformation across Oman’s financial landscape.

A Proven Leader in Banking Operations

With a distinguished career spanning over 16 years, Mohammed Saleh Al Zadjali has established himself as a trusted authority in banking operations and central operations management. Currently serving as Senior Vice President and Head of Operations at QNB Group Oman, he oversees all facets of operations, operational governance & internal controls, credit administration, IT, administrations & procurement, and process automation & reengineering.

Since taking on this executive role in December 2024, Mohammed has been instrumental in driving operational excellence, implementing robust risk management frameworks, and ensuring seamless service delivery for clients and stakeholders.

Transforming Operations at QNB Group and Oman Arab Bank

Mohammed’s journey to the top of Oman’s banking sector is marked by a series of pivotal leadership roles. At Oman Arab Bank, he served as Head of Banking Operations Control and Governance, Head of Credit Operations, and Head of Remittances. In these capacities, he led large-scale teams, optimized transaction processing, and championed process reengineering initiatives that elevated efficiency, compliance, and customer satisfaction. His expertise in policy development, reconciliation, and automation has resulted in measurable improvements in operational performance and regulatory adherence.

Championing Process Reengineering and Digital Transformation

A forward-thinking leader, Mohammed has spearheaded numerous process automation and reengineering projects, leveraging technology to streamline workflows, reduce operational risks, and enhance productivity. His commitment to operational excellence is reflected in his ability to identify inefficiencies, implement best practices, and foster a culture of continuous improvement. Under his guidance, QNB Oman and Oman Arab Bank has adopted innovative solutions that align with global banking standards and support the organization’s long-term growth strategy.

Commitment to Internal Control and Compliance

Mohammed’s approach to operations is grounded in a deep understanding of internal controls, policy formulation, and compliance management.

He has played a critical role in developing and enforcing policies and procedures that safeguard assets, ensure data integrity, and mitigate operational risks. His leadership has been vital in maintaining the highest standards of operations solutions, governance and transparency within the institutions he serves.

Academic Excellence and Professional Development

Mohammed holds an Executive MBA in Human Resources Management and Marketing from Birla Institute of Technology, Ranchi, and a Bachelor of Business Administration in Management Information Systems from the University of Bedfordshire. His academic credentials, combined with his practical experience, position him as a strategic leader capable of navigating complex regulatory environments and driving organizational success.

Inspiring the Future of Banking in Oman

Mohammed Saleh Al Zadjali’s story is one of vision, resilience, and continuous growth. His ability to lead transformative change, empower teams, and deliver operational excellence has made him a role model for aspiring banking professionals in Oman and beyond.

Icons Oman proudly celebrates Mohammed Saleh Al Zadjali as a Top 100 Leader—a visionary operations executive whose leadership, innovation, and impact are shaping the future of banking in Oman.